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Client Story · Custom Glass & Shower Doors

Two Gatsby Glass territories. One dedicated outbound team.

A growing custom-glass franchise needed more leads, better follow-up, and real new-customer outreach. Cold Call Me stood up their HubSpot and ran dedicated cold-calling across two franchise territories — and the owners in both say the same thing.

★★★★★ 5.0 on the HubSpot Solutions Directory · verified client reviews
Zach Spicer, Owner — Gatsby Glass of Denver, CO.
The Client

Gatsby Glass — a custom-glass franchise

Custom glass showers and enclosures, railings, mirrors, and architectural glass for residential and commercial projects, growing as a franchise with locations across the U.S. We partnered with owners in two territories — Omaha, NE and Denver, CO — who needed a repeatable way to fill their pipeline instead of waiting on referrals.

What they do

Custom glass showers and enclosures, railings, mirrors, and architectural glass — high-consideration, project-based work for homeowners, builders, and commercial spaces.

Who we dial for them

Builders, general contractors, designers, and remodelers who spec and buy custom glass — plus the commercial accounts in each franchise territory.

The Challenge

More leads. More work. Not enough hours to chase both.

Both owners had the craftsmanship and the demand — but growth leaned on inbound and referrals, with no consistent outbound reaching the builders and contractors who buy custom glass, and no CRM discipline to see what was working.

More lead generation

A steady flow of new opportunities, not just whoever happened to call.

Customer follow-up

Consistent outreach so warm prospects and past customers didn't slip.

New-customer outreach

Proactive dials into the trade accounts that spec custom glass.

What Cold Call Me Did

A CRM they can trust — and a dialing team that books.

We became an extension of each owner's team: standing up the system of record, then running the phones against a targeted, glass-specific buyer list in each territory.

1 · Implemented their HubSpot

Built out the HubSpot instance so every call, contact, and deal is tracked — real visibility for the first time.

2 · Ran dedicated cold calling

Our U.S.-based SDRs took the lead on outbound in both markets, dialing builders, GCs, designers, and remodelers with a human, glass-aware talk track.

HubSpot implementation Verified target data Dedicated U.S. SDRs Two franchise territories Tracked in HubSpot
The Results

Response rates beat expectations — and deals closed in weeks.

Extension of the team
CCM operates as part of each Gatsby owner's team, not a faceless vendor.
HubSpot, implemented
A properly built instance that greatly improved tracking.
Response rates ↑
Outreach response rates exceeded Gatsby's expectations.
Deals in weeks
Closed business within just a few weeks of cold calling.
In Their Words

Two owners. Two territories. Same result.

Denver, CO
"It's worth every minute of it. The leads we've generated through Cold Call Me have been super valuable, and it'll continue to generate more work for us. I'd highly recommend these guys day in and day out."
Zach Spicer — Owner, Gatsby Glass of Denver
★★★★★ Watch the full story above
Omaha, NE
"The professionals at Cold Call Me have seamlessly become an extension of both my team at Gatsby and me. They did a fantastic job implementing our HubSpot instance, which has greatly improved our tracking. They've taken the lead in our cold calling — the response rates have exceeded our expectations, and they've even closed deals within just a few weeks."
Keith Nyeki — Owner, Gatsby Glass of Omaha
★★★★★ Verified review · HubSpot Solutions Directory
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