Privacy Policy

Information We Collect

We collect information you provide to us, information collected automatically when you use our website, and information we receive from third parties.

A. Information You Provide to Us

• Name, company name, and job title
• Business email address and business phone number
• Billing information (processed via third-party payment providers)
• CRM or sales-tool information you connect or share
• Onboarding, discovery, and intake form responses
• Communications with our team

B. Information Collected Automatically

• IP address and general location
• Browser type and device information
• Pages visited and time spent
• Referring URLs
• Cookies, pixels, and similar tracking technologies

C. Information From Third Parties

• CRM platforms (e.g., HubSpot)
• Data-enrichment and intent providers
• Advertising and analytics partners
• Publicly available business information sources

How We Use Information

We use the information we collect to:

• provide, operate, and deliver our Services, including outbound sales programs;
• process subscriptions, billing, and account administration;
• communicate with clients and prospects and respond to requests;
• measure, analyze, and improve performance and campaign results;
• personalize content and marketing where permitted;
• maintain security, prevent fraud, and enforce our agreements; and
• comply with legal, regulatory, and contractual obligations.

Where required by law, we rely on an appropriate legal basis for processing, such as your consent, our legitimate business interests in operating and marketing B2B services, the performance of a contract, or compliance with a legal obligation.

Cookies & Tracking Technologies

We use cookies and similar technologies to enable website functionality, analyze traffic and engagement, and personalize content and marketing. Cookies fall into the following categories:

You can control non-essential cookies through your browser settings and, where offered, through our cookie preferences tool. Disabling some cookies may affect how the site works. See Section 11 for how we handle browser-based opt-out signals.

Communications & Marketing

By engaging with us, you may receive transactional, onboarding, and marketing communications. Transactional and service messages are necessary to administer your account. You can opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting support@coldcallme.com. Opting out of marketing does not stop essential service or billing messages.

Data Sharing, Sub-Processors & Disclosure

We share information with service providers and sub-processors who help us operate our business and deliver the Services, under contracts that require them to protect the information and use it only for the services they provide to us. Categories of sub-processors include:

We may also disclose information to legal or regulatory authorities where required by law or to protect our rights, and to a successor entity in connection with a merger, acquisition, financing, or sale of assets, subject to this policy. A current list of key sub-processors is available on request.

TCPA & B2B Communications

Cold Call Me operates strictly within a business-to-business (B2B) context. Our outbound programs are directed at business contacts for legitimate business-development purposes, and we and our clients are responsible for conducting outreach in accordance with the TCPA, the Telemarketing Sales Rule, CAN-SPAM, applicable Do-Not-Call rules, and other applicable laws. Where we process contact data on a client's behalf, the client is responsible for the legal basis and consent applicable to that data.

Automated Processing & AI

We use automated tools and artificial intelligence to help operate our Services: for example, to enrich and verify business contact data, prioritize outreach, assist reps with call preparation and quality assurance, and generate reporting and analytics. These tools assist our team; we do not use them to make legal or similarly significant decisions about individuals without human involvement.

We do not use personal information to train third-party or publicly available AI models beyond what is reasonably necessary to operate and improve our Services. You may contact us for more information about the automated tooling used in a given program.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, use, alteration, and disclosure. These measures include access controls and role-based permissions, encryption of data in transit, segregation of client data, vendor due diligence, and internal confidentiality obligations for personnel.

No method of transmission or storage is completely secure, so while we work to protect your information, we cannot guarantee absolute security. If we become aware of a security incident affecting personal information, we will respond in accordance with applicable law.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to provide the Services, meet our contractual and legal obligations, resolve disputes, and enforce our agreements. In general:

• Client account and billing records are retained for the life of the relationship and for a period afterward as required for tax, accounting, and legal purposes.
• Prospect and campaign data processed on behalf of a client is retained for the duration of that engagement and then returned or deleted on request, subject to legal and backup requirements.
• Website analytics and marketing data are retained for a limited period consistent with our analytics and marketing needs.

When information is no longer needed, we take reasonable steps to delete or de-identify it.

Your Privacy Rights

Depending on where you live and the applicable law (such as the CCPA/CPRA in California or the GDPR and UK GDPR in Europe and the United Kingdom), you may have some or all of the following rights regarding your personal information:

• Access / know: request the categories and specific pieces of personal information we hold about you;
• Correction: request that we correct inaccurate personal information;
• Deletion: request that we delete personal information, subject to legal exceptions;
• Opt out of sale or sharing: we do not sell personal information; you may still direct us not to "share" information for cross-context behavioral advertising;
• Data portability: request a copy of certain information in a portable format;
• Restriction / objection: where applicable, restrict or object to certain processing; and
• Non-discrimination: we will not discriminate against you for exercising your rights.

To exercise any of these rights, email support@coldcallme.com or call (877) 418-4633. We will verify your request as required by law and respond within the timeframe the applicable law requires. You may use an authorized agent where permitted. If we process your information on behalf of a client (as a service provider or processor), we will refer your request to that client or assist them in responding.

Do Not Track & Global Privacy Control

Some browsers offer a "Do Not Track" (DNT) signal. Because there is no common industry standard for DNT, our site does not currently respond to DNT signals. Where required by applicable law, we treat a recognized browser-based opt-out preference signal, such as the Global Privacy Control (GPC), as a valid request to opt out of the "sale" or "sharing" of personal information for the browser or device from which it is received.

Children's Data

Our Services are directed to businesses and professionals and are not intended for children. We do not knowingly collect personal information from individuals under the age of 16 (or under 18 where applicable). If we learn that we have collected such information without appropriate consent, we will delete it. If you believe a minor has provided us information, please contact us.

International Users

Our Services are operated from the United States, and information we collect is processed and stored in the United States and other locations where we or our service providers operate. If you access our Services from outside the United States, you understand that your information may be transferred to and processed in the United States, where data-protection laws may differ from those in your country. Where required, we use appropriate safeguards for international transfers.

Third-Party Links

Our website may contain links to third-party sites and services that we do not control. This policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party site you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the "Last updated" date above. Material changes will take effect on a going-forward basis, and your continued use of our Services after an update indicates your acceptance of the revised policy.

Contact Information

If you have questions about this policy or wish to exercise your rights, contact us:

↑ Back to top